In online we don't trust; people still wary of e-commerce
A new Gemalto-sponsored survey finds U.S. consumers are wary of password security for online commerce transactions. The survey, conducted by TNS Sofres, concludes that banks and other providers need to do more to protect consumers.
The “Digital Trust Barometer” survey of 1,000 consumers, released at the RSA Conference, showed that people’s concerns about digital security go beyond the Internet. Some 57% of Americans said they were afraid someone will steal their account passwords while banking online and another 38% said they simply do not trust online payments. Only 22% felt “very good” about the security in any of the digital technology they use, indicating the vast majority of Americans remain wary.
To no one’s surprise, ID theft topped the fear list at 74%. Some 44% said they were afraid of having their accounts hijacked. That’s probably because 21% of respondents had already suffered from bank data theft.
A third of those surveyed liked the idea of a personal portable security device, such as a USB key, that will protect them online. Finally, 40% said they would purchase more online if security was reinforced.






