Air-Trak, in collaboration with Intermec, announced a partnership with Specialty Solid Waste & Recycling to deliver a new RFID solution to improve billing accuracy and customer support for solid waste management.
Air-Track and Intermec teamed together to create a RFID tracking system – based on Intermec’s RFID solution integrated with Air-Trak’s WasteConnect GPS tracking service – to track the delivery of bins and carts, recording waste collection by location, time, and bin or cart size in real-time.
“With the implementation of this RFID system we are able to provide better services to the City of Sunnyvale and timely response to customer inquiries,” said Jerry Nabhan, Operations Officer at Specialty Solid Waste & Recycling.
The solution is integrated with Specialty’s customer management inventory management, and service management business systems. Specialty is now able to capture the accurate time of when an address is serviced and, if not, record why an address was not serviced.