HID Global announced that China Unicom has installed HID Global’s OMNIKEY 1021 desktop smart card readers at its stores in more than 20 provinces and cities across the country.
By incorporating OMNIKEY 1021 readers in its business operating system to read/write SIM cards, China Unicom has attempted to simplify the SIM card issuance process and improve the efficiency of customer service staff. The readers have also eliminated mobile number configuration and hence reduced SIM card inventory levels. Popular applications can be embedded into SIM cards during card issuance, further enhancing customer satisfaction.
HID Global has delivered 80,000 OMNIKEY 1021 desktop smart card reader units to China Unicom. With this smart card reader, the customer service staff can personalize a blank SIM card with a mobile number and other optional services on the spot. China Unicom has also reduced SIM card inventory levels by eliminating mobile number configuration on SIM cards. It is estimated that the total SIM card orders across the country will be decreased by 8 to 10 million per quarter.
HID’s OMNIKEY 1021 desktop smart card reader will help China Unicom’s personalization services. With data transmission speed, the readers can quickly upload large amounts of data to SIM cards, which enables China Unicom to develop a series of personalized SIM card applications. Users can personalize the STK menu of their SIM cards and install popular applications during SIM card issuance, adding greater convenience to the users.