Enterprises of all shapes and sizes are in the midst of a digital transformation that includes many changes to business processes and IT systems. Chief among these changes is moving on-premise systems to the cloud along with security and identity and access management, according to a survey from Ping Identity.
Ping Identity surveyed 200 IT decision makers based in France, Germany, the United Kingdom and United States for a report that details how enterprises are prioritizing initiatives to support digital transformation, including:
- Creating a consistent customer experience across devices and channels
- Providing mobile apps to customers and employees
- Using cloud services for saving documents rather than on-premises servers or VPNs
- Replacing legacy software with SaaS applications
- Migrating on-premises applications to Infrastructure-as-a-Service
- Engaging customers via smart, connected IoT services
- Moving the internal manufacturing supply chain online
- On boarding partner organizations seamlessly
The study showed that IT decision makers view identity and access management technology as a key enabler of digital transformation. Ninety percent say identity and access management technologies are critical to succeeding at digital transformation.
Identity was only second to security; with 91% of those surveyed saying security is very important to their company’s success in digital transformation. The cloud has complicated security with 82% saying security is more challenging as they have moved to the cloud and 67% have purchased more security tools as they have implemented cloud.
Identity also plays into the move to the cloud and mobile. Some 84% of respondents’ think IAM is critical to adoption of cloud, and 89% agree that IAM is critical to mobility initiatives.
While cloud is important to the digital transformation, it is still slow going for many enterprises. Fewer than one in ten have fully migrated to the cloud, while around half have started migrating to cloud infrastructure.