ING DIRECT clients can securely access online services from the Government of Canada using existing ING DIRECT login IDs and passwords instead of having to create and manage new authentication credentials. ING DIRECT has become a Trusted Sign-In Partner participating in the SecureKey Concierge service.
The SecureKey Concierge service brokers the authentication process between the individual, their bank, and the government online service, while keeping the individual’s interactions with their bank and their government service provider both separate and private.
ING DIRECT joins three of Canada’s five largest banks in providing authentication credentials that may be used to access a number of online services from the government. Among the Canadian federal departments and agencies currently offering access to their online services via the SecureKey Concierge service are Service Canada and the Canada Revenue Agency.
SecureKey is working to expand its portfolio of online services that will accept Sign-In Partner credentials to include many Canadian provincial and municipal government agencies, as well as some commercial entities.
The SecureKey Concierge service is based on the company’s briidge.net Exchange bring-your-own-credential (BYOC) platform, which provides clients of the Government of Canada online services with more choice, control and convenience by enabling them to bring their own credentials from third-party providers like ING DIRECT and the other Trusted Sign-In Partners.