PhoneFactor, a developer of phone-based security solutions, has announced that their new solution from them offers three-factor authentication over the phone. The company expects the solution to fit in well in a number of agencies and organizations seeking more secure and quicker methods of authenticating customers over the phone when sensitive or personal data may be exchanged.
Among the factors utilized are authenticating via the phone the user is calling from and their voiceprint, a biometric reading of their voice. PhoneFactor maintains that this solution is particularly helpful to companies as it is a biometric authentication solution that requires no additional hardware such as tokens and scanners. Overall, they expect the new system to be most effective in the banking and other financial services industries as well as government agencies.