Responding to toll authorities’ desire to make electronic toll collection (ETC) more convenient and accessible, TransCore has developed an ATM-style machine that can dispense RFID (radio frequency identification) transponder tags and provide automated account management functions.
Named the TagTeller, the patented machine is a self-service unit that accepts credit cards, debit cards, and cash payments, allowing users to open a new account, receive a programmed toll payment tag, replenish an existing account, change their account information, obtain a statement or balance, pay violation charges, and perform account management tasks.
TransCore is to provide several configurations of the machine for indoor, outdoor, drive-up, walk-up, and in-lane use, depending on each toll authority’s needs. The back office network supporting the machines will enable a range of temporary and permanent account formats, both pre-paid and auto-replenishing. Based on each toll authority’s preference, the machine is capable of dispensing various types of tags including a low-cost, paper-thin transponder tag (such as the eGo self-adhesive windshield sticker tags).
Toll authorities will be able to integrate the machines under their own brands, impacting customer loyalty and satisfaction by making customer service more accessible in a great number of locations. The TagTeller will also help authorities reduce and control costs through automation. Like ATMs, TagTellers will enable universal worldwide currency acceptance, support multiple languages, offer easy restocking and servicing, and include the necessary security provisions.
More Info: http://www.transcore.com
Copyright 2003 UsingRFID.com
Reprinted with permission from Using RFID (http://www.usingrfid.com/news)
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