Cubic Transportation Systems has received certification from the Association of German Transport Companies, under new standards for an Internet-based sales office system, for the issue and administration of contactless smart card-based e-tickets.
Cubic’s sales office solution for the issue and administration of smart cards is part of the system called “vHGS,” developed for the German transport network Rhein-Main-Verkehrsverbund, which is centered around the city of Frankfurt am Main.
With lower cost systems, smaller transportation agencies can provide a wide range of ticketing services without buying expensive dedicated ticketing systems and improve customer service more affordably by adding additional low cost workstations; the risks from stolen systems are also reduced.
Riders benefit from the broader availability of services such as the change and return of ticket products and subscriptions, notices of loss or the issue of replacement smart cards through any participating operator.
The Cubic system was put into operation in December 2011 after two years of development. Currently, 32 transport operators from the region of the Rhein-Main-Verkehrsverbund are using the Cubic system which replaced its previous paper tickets with the contactless VDV-KA smart card eTicket RheinMain.