National Transport Commission (NTC), Sri Lanka has introduced a new bus fare system that will enable passengers to pay their bus fare using a prepaid smart transit card, according to The Sunday Times.
The new prepaid smart transit card enables passengers to board the bus and simply run the card by the installed payment terminal, which then deducts the fare from their account. The machines will be installed in both private and state-run buses.
A passenger care hot line is also among new measures the transport authorities are introducing. The established hotline, originally intended for bus operators to express their grievances, will now be a customer care complaint facility for the commuter to make a complaint.
Private Transport Services Minister C.B. Ratnayake said tenders had been called for the supply of smart cards for launching the project shortly.
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